03 · Learning & Adoption

Build capability.
Not just training.

Training completion is not the same as business capability.

InCloud designs and delivers learning programmes around the processes, roles and behaviours people need to perform successfully in transformed environments.

The challenge

Completion is not capability.

A programme can reach full training attendance and still go live with people who are not ready to perform. The difference is in what learning is designed around.

AspectTraining completionBusiness capability
FocusCourses deliveredProcesses performed
Designed aroundSystem screensRoles, processes and behaviours
Ends atGo-liveWhen new ways of working hold
Measured byAttendanceAbility to perform

Our approach

A lifecycle,
not an event.

Capability is built across the whole transformation — from the first strategy decision to the reinforcement that follows go-live.

  1. 01

    Strategy

    How capability will be built across the lifecycle.

  2. 02

    Analyse

    Who needs to learn what, by role and process.

  3. 03

    Design

    Role-based learning journeys aligned to transformed processes.

  4. 04

    Develop

    Materials, simulations and digital learning.

  5. 05

    Deliver

    Instructor-led, digital and Train-the-Trainer.

  6. 06

    Adopt

    Support as new ways of working begin.

  7. 07

    Reinforce

    Capability sustained beyond formal training.

What we do

End-to-end
enterprise learning.

From the first learning needs analysis to the last reinforcement session — engage the full lifecycle or the parts your programme needs.

01

Learning Strategy

Defining how capability will be built across the transformation lifecycle.

02

Learning Needs Analysis

Determining who needs to learn what, by role, process and business requirement.

03

Curriculum & Learning Path Design

Creating structured role-based learning journeys aligned to transformed processes.

04

Learning Content Development

Developing practical learning materials, including:

  • Instructor materials
  • Learner guides
  • Simulations
  • Digital learning
  • Job aids
  • Quick reference materials
  • Assessments
  • Process-based learning content
05

Instructor-Led Training

Structured facilitated learning for complex systems and business processes.

06

Train-the-Trainer

Preparing internal trainers, super users and business champions to deliver and sustain capability.

07

Digital Learning

Scalable digital learning designed around actual business and process requirements.

08

Training Management

Planning, scheduling, coordination, logistics, learner management and delivery governance for complex programmes.

09

Adoption & Reinforcement

Supporting capability beyond formal training so that new ways of working become embedded.

Experience

Built for enterprise
transformation.

Learning shaped by the systems, processes and scale of real ERP programmes — not adapted from a generic course catalogue.

01SAP
02Oracle
03ERP Transformation
04Process Learning
05Role-Based Learning
06Digital Learning
07ILT
08TTT

Enterprise learning is at the core of InCloud's experience — from the first learning needs analysis to the moment new ways of working hold.

Connected capability

One partner.
Four connected capabilities.

Learning works best when it is connected to the change it supports and the programme it serves. InCloud's capabilities are designed to work together.

  1. 01Transformation ConsultingComplex programmes, practical execution.Explore
  2. 02Change & People ReadinessChange made structured and measurable.Explore
  3. 03Learning & AdoptionCapability people can perform with.You are here
  4. 04Digital Solutions & TechnologyPurpose-built technology for real problems.Explore

Let's build capability.

Whether you need a learning strategy, a learning needs analysis, content at scale or delivery across a complex programme, we would like to understand what you are trying to achieve.

Let's build capability
Or write to ushello@incloudls.comHowick, KwaZulu-Natal, South Africa · +27 79 893 8036